
Return & Exchange Policy
We hope you love your Alani pieces, but if something isn’t quite right, we’re here to help.
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unworn, unwashed, and in original packaging with tags attached.
- Refunds are issued to your original form of payment within 5–7 business days after your return is received and inspected.
- Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method.
Exchanges
- We offer free size exchanges on all eligible items within 14 days.
- Please email us at support@alaniathleisure.com with your order number and the size you'd like to exchange for.
Final Sale Items
- Items marked “Final Sale” cannot be returned or exchanged.
How to Start a Return
- Email: support@alaniathleisure.com
- Subject line: Return Request – Order #[Your Order Number]
- Include a brief reason for the return
